: :  Customer Service

Kotak Mahindra Prime Limited (KMPL) is a customer centric organisation having dedicated customer service personnel servicing our customers keeping in mind the following values:
- Ownership
- Accuracy
- Transparency

KMPL has dedicated customer service desks at 12 major locations namely Ahmedabad, Bangalore, Chennai, Cochin, Delhi, Hyderabad, Kanpur, Kolkata, Ludhiana, Mumbai, Pune and Surat providing personalized service thereby ensuring faster resolution and minimum turnaround time.

To save time and for quick information on our services and processes our comprehensive FAQs (Frequently Asked Questions) can answer your queries as most of the commonly asked questions can be found here.

Form Center
Grievance Redressal - Contact Details
Branch Timings: We operate between Monday and Friday 9.30 am to 6.30pm (1pm-2pm being the lunch time)