: :  Customer Service

Kotak Mahindra Prime Limited (KMPL) is a customer centric organisation having dedicated customer service personnel servicing our customers keeping in mind the following values:
- Ownership
- Accuracy
- Transparency

KMPL has dedicated customer service desks at 12 major locations namely Ahmedabad, Bangalore, Chennai, Cochin, Delhi, Hyderabad, Kanpur, Kolkata, Ludhiana, Mumbai, Pune and Surat providing personalised service thereby ensuring faster resolution and minimum turnaround time. KMPL has evolved into centralised customer service activity to ensure high quality and timely response to customer needs. The robust system platform ensures the above standards are met.

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Grievance Redressal - Contact Details
 
Branch Timings: We operate between Monday and Friday 9.30 am to 6.30pm (1pm-2pm being the lunch time)